This Crash Replacement Program is available to customers in the United States, UK, Australia & NZ only at this stage. Please contact ARRO to learn about programs available in your country.

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If your ARRO helmet has been involved in an accident, within one year of your purchase date, you may be eligible for a 50% discount on a new ARRO replacement helmet depending on the helmets age and nature of the fall.  We will need to receive the helmet back.

For falls between 1-2 years of the purchase date, then 25% discount of the original purchase price. 

If you fall off again and need another one again within the first year, its still 50% is from the original purchase price and 25% for years 1-2.

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To learn if your helmet qualifies, please email us at info@arro.nz with the below information:

• Your full name

• Your phone number

• Your shipping address

• ARRO helmet model 

• Helmet size and color

• Purchase date and location

• Picture(s) of the damaged helmet - we will need the helmet returned, doesn't matter if the steward has cut the straps off.

• Description of fall